Flight cancelled at the last minute. Hotel tells you they’re full. Your passport vanishes on the first night. We don’t plan for these things — but they happen. That’s why I’ve created two instant resources:
Don’t Get Mad. Get What You’re Owed. – a 33-page e-book breaking down your rights in the US and Europe when airlines, ferries, or hotels disrupt your plans. Practical strategies, claim templates, and insider tips.
The Traveler’s Rapid Response Toolkit – a step-by-step PDF guide you can keep on your phone for emergencies: lost passport, stolen wallet, medical issues, flight delays. Clear actions, no panic.
Afterwards, I thought to expand these resources with two additional specialized kits that give you everything you need to take immediate action:
Flight Cancellation & Delay Claim Kit – When your flight gets cancelled or delayed, you don’t have time to research your rights. This kit includes:
- Editable claim letter templates in Word, PDF, and TXT formats ready to customize with your flight details
- Email scripts for contacting airlines directly – just fill in your information and send
- Compensation tracker spreadsheet (CSV format) to monitor your claims and deadlines
- Step-by-step instructions on exactly what to request under EU261 regulations (€250-€600 compensation) and US DOT rules
- Airline contact information and where to send your claims for major carriers
- Timeline guidelines so you know when and how to escalate if airlines don’t respond
Hotel Overbooking & Walked Guest Kit – Got “walked” from your hotel? Here’s your action plan:
- Refund request templates in multiple formats to demand full compensation
- Expense tracking logs (CSV spreadsheet) to document additional costs for alternative accommodation, meals, and transportation
- Email scripts for hotel management and corporate headquarters
- Know your rights guide covering what hotels legally owe you when they overbook
- Documentation checklist to strengthen your compensation claim
- Escalation templates for credit card disputes and consumer protection agencies when hotels refuse to pay
Each kit includes templates in DOCX, PDF, TXT, and CSV formats so you can use them on any device, whether you’re at the airport on your phone or back home on your computer.
Check them out here on Etsy and get the tools you need to handle flight cancellations, hotel overbooking, and more with confidence.